Introduction
A prominent government entity in Malaysia, responsible for promoting digital initiatives, sought to
implement a robust eInvoice solution in alignment with the Malaysian Inland Revenue Board (LHDNM/IRBM)
requirements. The client needed an efficient, automated, and scalable solution to ensure seamless invoice
submission, compliance verification, and buyer communication.
Business Challenges
- Compliance with LHDNM/IRBM: Ensuring all invoices are submitted to LHDNM/IRBM for
validation and compliance clearance.
- Dynamic Buyer Communication: Facilitating invoice delivery through appropriate
channels, including the Peppol network or email, based on buyer availability.
- Single API Integration: Providing a unified API to manage invoice submissions and
responses across multiple source systems.
- Custom Source Formats: Supporting integration with multiple customer systems, each
using its own format.
- Real-Time Response: Relaying responses from the Peppol network and other channels
back to the source systems in real-time.
Solution
Taxilla designed and implemented a 5-corner model eInvoice solution to address the client’s challenges.
Key features included:
- Integration with LHDNM/IRBM:
- Invoices from source systems were validated, transformed, and routed to the LHDNM/IRBM for
compliance verification.
- A status update (cleared or rejected) was provided based on validation results.
- Dynamic Channel Delivery:
- Peppol Network Integration: If the buyer was part of the Peppol network, the
validated invoice was sent via Peppol using MY PINT format.
- Email with Invoice Link: If the buyer was not part of the Peppol network, the
invoice was sent via email with a secure link to access the invoice. Optionally, the invoice could
be attached as a PDF.
- Single API Integration:
- A unified API enabled seamless integration for the client’s multiple source systems.
- The API handled submissions, validations, and responses, simplifying system interactions.
- Support for Multiple Source Formats:
- The solution included a transformation engine to convert varied source system formats into the
required formats for LHDNM/IRBM and Peppol compliance.
- Custom transformations were supported for each source system, ensuring flexibility and
adaptability.
- Real-Time Response Relay:
- Responses from LHDNM/IRBM and the Peppol network were relayed back to the respective source
systems in real time, ensuring up-to-date status updates.
Results and Benefits
- Compliance Assurance: Achieved 100% compliance with LHDNM/IRBM mandates through
automated invoice validation and submission.
- Seamless Buyer Communication: Dynamic channel selection ensured efficient invoice
delivery, improving buyer satisfaction by providing secure and accessible invoice links for non-Peppol
buyers.
- Operational Efficiency: Single API integration simplified interactions across
multiple source systems, while real-time response updates enabled faster issue resolution and process
transparency.
- Scalability: The solution allowed easy onboarding of new source systems, with
adaptable transformation logic for future format changes.
- Enhanced Reporting: Comprehensive audit trails and status reports provided actionable
insights for the client.
Conclusion
The 5-corner model eInvoice solution successfully addressed the client’s requirements, enhancing
compliance, operational efficiency, and buyer communication. The project reinforced Taxilla’s position as
a trusted partner for eInvoicing solutions in Malaysia and beyond.